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3.7 out of 5

14 Reviews

Reviewer

2024.01.14

Great customer service, return process very easy and smooth. Excellent package and quality product

From Google

Reviewer

2024.10.28

Never a problem with MR P. Great selection, good pricing, excellent sales and. no hassle returns.

From Google

Reviewer

2024.08.20

The best service ever. Got my item in 1 day and its ready to wear, no wrinkles.

From Google

Reviewer

2024.08.20

Very professional services

From Google

Reviewer

2024.08.21

Fantastic concept- amazing delivery wonderful product Exceptional Service

From Google

Reviewer

2024.01.21

I like the selection of clothing and accessories however it is difficult to determine proper sizing.

From Google

Reviewer

2024.07.09

Updated review…. They made it right and provided a credit to my Mr. Porter account. July 7th review: I made a purchase on the app and shortly after a few hours an additional promo Flash20 was on the site. I called immediately to have my purchase price adjusted as the item I purchased in the size and color were still available. The rep didn’t understand what I was calling for and was not properly trained. She didn’t process the price adjustment. I then emailed the company requesting the same price adjustment, they didn’t reply back till 15 hours later causing the items to be sold out in the sizes and not being able to process the adjustment. This is upsetting as I called immediately when the promo hit the app and requested the adjustment to be made to my purchase at the time they were still in stock and was refused the proper service.

From Google

Reviewer

2024.06.20

Perfect except only one option for delivery (15€) and too much packing materials

From Google

Reviewer

2024.06.17

The fact that the shirt had regular buttons at the top, and three snap buttons at the bottom, was completely unexpected.

From Google

Reviewer

2024.08.21

I love this shop (for the most part). Sale prices are quite enticing. However, I would like to see the products description include the country of origin. (Some items are…when it appears the origin would be a selling factor; but others…the transparency is blatantly missing.) Consistency; please.

From Google

Reviewer

2024.08.14

My order was fine. I was very disappointed in the packaging. Mr. Porter has dropped the ball in this area. One of the reasons I continue to order is due to the packaging. It has always been nice and neat. This time everything was just thrown in a box. Not the excellence I expect from Mr. Porter.

From Google

Reviewer

2024.08.02

Just goggle this joke of a company before you do Business with them. Horrible customer service.

From Google

Reviewer

2024.12.13

The item I bought was suppose to be brand new but it’s damaged. Also the packaging was horrible!

From Google

Reviewer

2024.08.21

Offered free delivery then charged, contacted CS and they couldnt be bothered to reply

From Google

About MR Porter

MR PORTER is a global online retail destination for men's style, offering designer clothing, shoes, and accessories from luxury brands. The platform provides curated selections from high-end designers and exclusive collaborations, along with editorial content and style advice for men.