Privacybeleid

Data Protection and Privacy Notice

This Notice pertains to individuals visiting Realry’s websites, mobile applications (the “Sites”), and other platforms owned or operated by Realry (the “Realry’s websites”), collectively referred to as the “Services”. When utilizing the Services, including accessing linked pages, blogs, features, and content (referred to as the “Content”), you provide or generate personal data. All personal data collected from users (referred to as the “User” or “you”) through the Services is managed by The Real Group Corp., a company registered in Seoul South Korea (company number 574-88-01740) with a registered office at 7th floor, 8, Gangnam-daero 53-gil, Seocho-gu, Seoul, Republic of Korea (referred to as "Realry", “we”, “our” or “us”). Under the General Data Protection Regulation (GDPR), Realry is classified as a “Controller” in regard to data processing activities (“Controller”). This Notice addresses how Realry handles the personal data collected when you access the Services and/or the Content. We outline the information we collect, the reasons for its collection, and the options available to you regarding your personal data. While you, as customers, are not legally obligated to furnish information to Realry, certain details are essential for seamless operation and transaction completion. Providing login credentials (email and username) aids in personalizing and enhancing our services. By voluntarily sharing information, you acknowledge that it is done willingly, aligning with the purposes outlined in this Privacy Notice. Rest assured, any data provided will be stored in databases compliant with relevant laws and regulations. - Your Provided Information When using our Services, any information you input or furnish through other means is received and stored by us. This includes various details such as your full name, email address, username, password, residential and billing addresses, shipping details, transaction records from the Sites, and payment particulars (note: payment data is managed by our payment processors, not directly - Automatic Information Collection 1. When interacting with the Sites or using our Services, certain data is automatically gathered, including browser information like IP address and cookie details. 2. Usage statistics, such as visitor counts, are collected in aggregate form for analysis, aiding in optimizing user experience. 3. Device information, like type and operating system, is also recorded to enhance service compatibility. - Email We track email opens to gauge engagement and tailor our messages for relevance and usefulness. - Location If you've enabled location services on Realry or affiliate apps, we may use your location data to offer personalized content and search results. You can manage location settings on your device. Check your device manufacturer or software provider's policies for more information. Cookies and Similar Technologies: Realry employs various technologies like cookies, beacons, tags, and scripts in collaboration with our partners, affiliates, and service providers. These tools help us analyze trends, manage site activity, track user navigation, and collect demographic insights about our user community. Reports generated from these technologies offer both individual and aggregated data. For details on our cookie usage, refer to our Cookie Policy. Here are the purposes why we collect information. 1. Enhance and refine the Services, improving content and functionality 2. Enable full utilization of Services features, including "Bookmark " and product ordering 3. Process payments securely through third-party processors (where applicable) 4. Provide tailored product recommendations and streamline product tracking 5. Personalize your user experience, including profiling under GDPR guidelines 6. Address customer inquiries, provide technical support, and gather feedback 7. Inform you about orders, products, services, and promotions 8. Manage and update your account details 9. Delegate technical and logistical tasks to third-party service providers 10. Conduct research, troubleshoot issues, and combat fraud or criminal activity 11. Adhere to legal obligations, regulations, and law enforcement requests 12. Generate aggregated statistical reports, safeguarding customer anonymity For Data storage, your information may be stored and processed to facilitate the Services. It may also be accessed by personnel, including our employees, staff or third-party service providers. These individuals may assist in fulfilling requests, processing payments, and delivering support services. We undertake reasonable measures to ensure that such third parties offer adequate data protection for your information. We share your information strictly in accordance with this Notice. Commercial entities we share information with are contractually obligated to maintain its confidentiality, We collaborate with various partners, termed "Realry Partners," to offer a broad range of fashion items on the Sites. Purchases can be made in two ways: First, buying on a Realry Partner Website: You may be directed to the Realry Partner's site for additional transaction details, governed by their privacy policy. Second, buying via Checkout: For specific products, we securely share transaction details with the relevant Realry Partner. Information is handled according to this Notice and the Realry Partners' privacy policies. Important Notes: Review the Realry Partner's privacy policy before completing any transaction. The Realry Partner is solely responsible for their use of your information. Promotions: Data may be shared with Realry Partners for certain promotions and competitions, subject to specific rules. Aggregate Information: We provide Realry Partners with aggregate data on user engagement without disclosing personal information, unless necessary for transaction completion. Payment Processors: When using the Realry Checkout on the Sites, third-party payment processors like Paypal may handle your payment details. Review their privacy policies before completing transactions. They are solely responsible for handling and sharing your information. Affiliate Networks: Realry shares personal data with affiliate networks such as Rakuten, Commission Junctions, Awin (“Affiliate Network”) for the purpose of Realry’s participating as a publisher in the Affiliate Network and entering engagements with Partners. Where the Affiliate Network collects and uses personal data for its own permitted purposes, the Affiliate Network acts as a separate and independent Controller in relation to that personal data. The Affiliate Network will use the personal data in accordance with applicable data protection laws and regulations and will individually and separately fulfil all obligations that apply to it as a Controller. Advertisers and ad networks use cookies to track your online activity on our site and others, allowing them to personalize ads based on your interests. For details on managing targeted advertising, see our Cookie Policy. Social media integration: By linking your Realry account with platforms like Facebook, Apple, and Google, we personalize your experience using information from your social media profile, such as your name and email address. We may share hashed user data with platforms like like Facebook, Apple, and Google to create custom or lookalike audiences for targeted advertising, ensuring privacy. Collaborations with platforms like Google enable us to retarget users across different advertising networks using email address data. Analytics: We utilize Google Analytics Demographics and Interest Reporting to enhance and optimize the Services, collaborating with analytics and search engine providers. Also, we work with external parties to handle tasks on our behalf, sharing your information only as necessary for them to provide services. Rest assured, these agents are bound to use your information solely for assisting us and have no further rights without our explicit permission. User Profiles and Shared Information: Your user profile details, including username, name, email address, and other provided information ("Submissions"), might be visible to other Realry users. This facilitates interaction within the Services, allowing users to follow each other. Email addresses are used for adding new Submissions to profiles and for communication via User Submissions. Any information you share online, such as on discussion boards, messages, reviews, etc., becomes publicly accessible and may be viewed, collected, and used by others. Content like images, captions, descriptions, or personal interests submitted to the Services may be redistributed online and in other media, accessible to the general public. Please note that information voluntarily posted to public areas on the Services or other forums can be accessed by anyone. Legal Compliance: We may share your information if required to comply with the law, regulations, or legal requests, to enforce our terms, or to protect the rights, property, or safety of Realry, our users, or others. Third Parties Corporate Transactions: In corporate transactions like mergers or acquisitions, customer information may be transferred as a business asset. The acquiring entity will continue to handle your information as outlined in this Notice. Affiliate Sharing: Your information may be shared with our parent companies, subsidiaries, joint ventures, or other entities under our control. Ensuring Your Information Security: We prioritize safeguarding your information and maintain robust security measures to protect its integrity and privacy. Here's how we ensure your data's security: Encryption and Access Controls: Your information is encrypted to prevent unauthorized access. We utilize pseudonymization, access controls, and firewalls to further enhance security. Hosting and Storage: All data you provide is hosted and stored on Amazon Web Services in Seoul. For details on Amazon's security measures, visit http://aws.amazon.com/security/. Secure Transactions: Payment transactions are encrypted using Secure Socket Layer (SSL) technology for added protection. Account Security: If you create a Realry Account, it's password-protected for your privacy. You're responsible for maintaining the confidentiality of your password and ensuring limited access to your account. Internet Transmission: While we employ security measures, transmitting data over the internet carries inherent risks. We cannot guarantee the absolute security of transmitted data, as factors like unauthorized access or hardware failure may compromise it. Your use of our Services indicates acceptance of these security measures, and we encourage using strong passwords and taking precautions to protect your account. We disclaim liability for losses due to failure to comply with these security practices. Links to Third-Party Websites: While using our Services, you may encounter links to external websites, including those of our partners. It's important to note: - Responsibility: Realry is not liable for the privacy policies or practices of these external sites. We encourage you to review the privacy policies of any site you visit. - Privacy Coverage: This Privacy Notice solely applies to information collected on our Services. External sites may have different policies, and their practices are beyond our control. By navigating to external sites through our Services, you acknowledge and accept that their privacy policies and practices may differ from ours. Data Retention: At Realry, we take data retention seriously. Here's how we handle it: - Service Duration: We store your provided data for as long as necessary to deliver our Services to you. If you have a Realry Account, we'll retain your data as long as your account is active. - User Request: Upon your request, we'll promptly delete your data. Once initiated, this process is irreversible, ensuring your information is permanently removed. Any remaining data will be anonymized. - Anonymized Data: We collect and maintain usage data, metadata, and statistical information about Service usage in an aggregated and anonymized format. Your privacy and data security are paramount to us. If you have any concerns or requests regarding your data, please don't hesitate to reach out. Legal Basis for Processing Your Information: Understanding why and how we process your information is essential. Here's our approach: a) Legitimate Interests: We process your data to improve Realry’s Sites and Services, ensuring a personalized experience, relevant marketing, and understanding customer usage. Managing the Services efficiently is also part of our legitimate interests. b) Contractual Obligations: When you register and manage your Realry Account, we collect necessary information such as your email address and password to fulfill our contract with you. c) Consent: In cases where you provide consent, such as opting in for marketing communications, we process your data accordingly. You can withdraw this consent anytime by reaching out to us. d) Legal Obligations: We may process your information to comply with applicable laws, like mandatory disclosures to law enforcement agencies. Your privacy matters to us, and we're committed to transparent and lawful processing of your data. If you have any questions or concerns, feel free to get in touch. Your Rights Regarding Your Information: Understanding your rights regarding your data is important. Here's what you need to know: a) Access: If you're in the EU, you have the right under GDPR to request access to your personal data held by us. Simply email us at contact@realry.com with the subject line "DSAR" and specify the details of the personal data you're seeking. b) Deletion: You can request the deletion of your Realry Account by following the instructions in the Account Settings section. While your personal data will be removed from our databases, anonymous information may still be retained for statistical purposes. Your privacy matters to us, and we're committed to upholding your rights. If you have any questions or need further assistance, please don't hesitate to reach out. Updating Your Information: Keeping your details accurate is easy with Realry. Here's how: c) Correction: With a Realry Account, you can easily update specific details in your 'Account' settings, like your name, email address, username, and password. Remember, the options available may evolve with changes to the Services. Effortlessly stay up-to-date with your information on Realry. Managing Your Marketing Preferences :When you register for a Realry Account, you have the option to receive marketing emails and updates from us. We may occasionally use your information, like your email address, to share details about products and services that match your interests. If you decide you no longer want to receive marketing messages or wish to adjust the type and frequency of these communications, you have the flexibility to do so: Account Settings: Simply log in to your registered Realry Account and adjust your preferences under Account Settings. Unsubscribe: Alternatively, you can click on the unsubscribe link found in our marketing emails. Please note that it may take a short time to update our records. Mobile Notifications: If you use the Realry mobile app, you can manage your push notification preferences within the app settings or your device settings. It's important to note that while you can opt out of promotional messages, you may still receive non-promotional, transactional messages or essential updates related to your Realry Account, such as service announcements. Remember, you always have the choice to withhold information, although providing certain details may be necessary to fully enjoy our Services. Lastly, please be aware that if you opt not to receive or read legal notices, such as this Notice, they will still apply to your use of the Services. It's your responsibility to stay informed about any changes to our terms and policies. Children's Privacy: Our Services are not directed towards individuals under the age of 13, and we do not knowingly collect personal data from children under this age. If you believe that a child under 13 has provided us with personal information, please contact us promptly so we can remove it from our records. Changes to Our Privacy Notice: Realry may update this Privacy Notice periodically. Your continued use of our Services after any changes indicates your acceptance of the revised terms. We will notify you of significant changes via email or by posting a notice on our website. Contact Us: Your privacy matters to us. If you have any questions or concerns about privacy on our Services or the Content, please reach out to us. You can send a detailed message through our website or write to us at: The Real Group Address: 7th floor, 8, Gangnam-daero 53-gil, Seocho-gu, Seoul, Republic of Korea Your California Privacy Rights: This section outlines information specific to California residents and supplements our Privacy Notice. It addresses Realry’s collection, use, and disclosure of personal information as governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Categories of Personal Information Collected: - Identifiers (e.g., contact details, IP address, cookies) - Commercial information (e.g., transaction data) - Internet or electronic network activity (e.g., browsing history) - Inferences derived from personal information - Purpose of Collection: - We collect the aforementioned categories of personal information for the purposes outlined in our "Why Do We Collect Information?" section. Sources of Personal Information: Personal information is collected directly from you, your device, or from third parties such as payment processors, social media networks, Realry Partners, and analytics providers. Third Parties with Whom Information is Shared: We may share the listed categories of personal information with third parties, as detailed in our "Sharing Information with Third Parties" section. Sale of Personal Information: We do not sell your personal information for monetary compensation. However, we may permit certain third parties to collect information about your website activity, which could be deemed a "sale" under California privacy law. You can opt out of this activity below. Retention of Personal Information: Our retention of your personal information is based on necessity for providing our Services and compliance with legal requirements. Browser Settings: You have control over cookies through your browser settings. You can adjust preferences to refuse some or all cookies, receive notifications about new cookies, and disable or delete browser add-ons like flash cookies. For more guidance, visit www.allaboutcookies.org. If you have any questions or concerns about your California privacy rights, please contact us at the address provided in our main Privacy Notice. Your Rights as a California Resident: As a California resident, you have the following rights regarding your information: Access: You have the right to request access to the personal information we have collected about you twice within any 12-month period. Deletion: You may request us to delete the personal information we have collected about you. However, we may retain certain information as required or permitted by applicable law. Realry will also notify service providers and any Realry Partners when a deletion request is received. Turn-on/Turn-off: You have the right to manage cookies and similar technologies as outlined in our Cookie Policy. Correction: You may request us to correct any inaccurate personal information we have collected about you. To exercise these rights, please contact us at privacy@realry.com We do not discriminate against you for exercising any of these rights. You can turn-off or turn-on from the selling of your personal information according to the terms of CCPA legislation using the checkbox below. Last revised: 11 August 2023