Shipping and Return Policy
Now you can conveniently shop from featured retailers directly on Realry. When you spot a product with the "Check Out" button, you can easily place an order with the featured retailer through Realry. The retailer will handle processing, fulfilling, and delivering the item to you.
Placing Orders
To make a purchase on Realry, simply choose your size, if required, and click the " Check Out” button. While guest checkout is available, we recommend signing in for a quicker checkout experience. Before finalizing your purchase, you'll have the chance to review your entire order. Once submitted, we'll place your order with the supplying store, and you'll receive a confirmation email from them.
Shipping Information
Shipping options vary depending on the store and delivery destination. During checkout, we'll provide an estimated shipping cost based on the best standard domestic options offered by the store. As you proceed through checkout, you'll see the shipping choices available for your destination.
Returns & Exchanges
Return and exchange policies differ by store, so we recommend checking their website for the most detailed information regarding their policies.
Please Note
While we strive to keep this information accurate, we cannot guarantee its completeness or accuracy. We're not liable for any errors, and this information is intended to be indicative only. For comprehensive details, please refer to the retailer’s own website, including any exceptions and restrictions.
More on Return Policy
Return window: 7 days Our collaboration with retail parterners around the globe means that return policies are customized for each individual retail partners. These policies can vary depending on factors such as the specific item you plan to purchase and the geographical locations of both the retailer and the delivery destination. How can I find return information?
- Prior to making a purchase, check the Realry product detail page for more information.
- Alternatively, review the specific returns policy of our retail partners by visiting the customer service on their website.
- For inquiries about the status of your return or refund, feel free to contact our Customer Service team at cs@realry.com
Contact Support
Payment Security
Your security is a top priority for us. Realry employs the industry-standard Transport Layer Security (TLS) protocol, which encrypts potentially sensitive information for all data transmission.
If you make a purchase as a registered member, some of your payment details will be saved to facilitate faster checkout in the future. For added security, we only display the last 4 digits of your credit card and the expiration date.
To maintain the security of this information, we'll always prompt you for your username and password during checkout.
If you're using Paypal checkout, any handling of customer information by Paypal will be governed by Paypal’s terms and conditions, which you can review at https://www.paypal.com/us/legalhub/useragreement-full.
If you change your password, all stored payment details will be automatically deleted, and you'll need to re-enter your payment information during your next purchase. We'll also notify you via email about this change.
