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3.5 out of 5

13 Reviews

Reviewer

2022.12.13

Bought an Xbox live gift card, received my digital code in less than 10 mins. Easy process.

From. Google

Reviewer

2024.08.27

Ordering was very easy and some items I picked up at the store and some were shipped each time I was very happy with it

From. Google

Reviewer

2023.05.14

Delivery got cancelled by BB and had to contact them again about a credit they promise for cancelling the order.

From. Google

Reviewer

2024.09.08

I placed a couple of orders online for pick up. It was great. No issues and received notification when my orders were ready

From. Google

Reviewer

2024.08.07

Their phone service is terrible, once you get past that the salesmen are really good...

From. Google

Reviewer

2024.03.05

Customer service was great for big tv purchase. Explained options well and in simple terms

From. Google

Reviewer

2024.07.21

Buyers need to be wary of vendors responding with last year's model when searching specifically for this year's model

From. Google

Reviewer

2024.07.03

Prices fluctuate. Only place selling premium Windows computers in DFW.

From. Google

Reviewer

2024.07.31

Getting a sales person to talk to me was work. Finally a manager helped me and was very helpful and gracious.

From. Google

Reviewer

2024.09.02

I can't get this TV to work ok

From. Google

Reviewer

2022.11.24

0 stars if I could. They said next-day delivery but then tells me it will come in 2 weeks.

From. Google

Reviewer

2024.08.25

Over the past 20 years I have bought multiple TV’s, computers, appliances and other electronic equipment at Best Buy. It was my go to, for its convenience and customer service. I am a Total member.More recently this has sadly changed. Most recently I ordered some Ring cameras online when they were on sale. I inadvertently ordered white cameras instead of black (both were the same price). Upon realizing the error I tried to make a simple exchange for the black color. Although they were willing to accept the return, they want charge me the current price to make the exchange (again both colors are priced identically). This seems ridiculous to me. They certainly will be losing my customer loyalty. Time to move on.

From. Google

Reviewer

2024.09.11

Bought an 85" samsung tv a week ago, was supposed to be delivered by 11am yesterday, we called and were told we were 5th delivery, so by 7pm. Called back later and l/m, no one called us and after 3 more messg's we finally heard back 3pm that they weren't going to make that delivery, but would be out two days later in the morning. By the next day, the order still showed as needing to reschedule but wouldn't allow us, after 3 more messages and one disconnect when I asked for the store mgr. (you only get remote assistance), I got to the driver who said he would be out in two days. I asked why it doesn't show that online, he said he's been busy but would get it updated. I asked why, if I bought it again, it says I can have it delivered tomorrow, he said that's up to me if I want to cancel (system won't let me) and have it scheduled sooner. Again, I tried to get to mgmt and no one answers at the local store. I won't buy from BB again, it's just not worth the hassle.

From. Google

About Best Buy

Best Buy is one of the largest consumer electronics retailers in the United States, offering a wide range of products including electronics, appliances, video games, and more. It is known for its extensive selection, competitive prices, and popular sales events.

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Verified Best Buy Realry Coin & Deals & Products & Review

Verified Best Buy Realry Coin & Deals & Products & Review

Up To 1% RC

How to Earn RC

When will I get my RC?

RC and promo code notice

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