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4.1 out of 5

9 Reviews

Reviewer

2022.12.04

Unfortunately, the coat I purchased did not fit. Eraldo’s return process was easy and seamless.

From Google

Reviewer

2023.07.01

Great experience, I have a good deal from Eraldo than FARFETCH. The shipping is excellent fast and all time.

From Google

Reviewer

2024.12.02

My purchase arrived in perfect condition and exactly what I anticipated. Customer service was very good. Thank you!

From Google

Reviewer

2024.09.29

Excellent customer service and very fast delivery of merchandise highly recommend

From Google

Reviewer

2024.07.24

Great communication, incredibly fast delivery, and a wonderful product!!

From Google

Reviewer

2024.06.29

The shipping is wonderful it faster than expected , great price

From Google

Reviewer

2024.02.10

Nina K. is super helpful and provided exceptional information on subscribing to the newsletter to stay in the loop. I love the quality of Eraldo’s selections. The shorts I will be wearing all spring/summer long. That love discount price was outstanding! I am extremely grateful.

From Google

Reviewer

2022.12.14

I got an email after paying for my shoe that it's no longer available which made me so sad

From Google

Reviewer

2024.12.25

This company is terrible. I ordered leather sock boots that didn’t fit at all. Mind you I previously ordered the same boot in brown in the same size from Olivela, which provided excellent service. The boots arrived ahead of schedule and were packaged appropriately. Those boots fit like a glove. Yet, Eraldo was unresponsive at all times. Except, I returned the boots but the company claimed they had no information on their end about my return. Mind you, each time I logged into ERALDO’s system it clearly shown I initiated a return. To make matters worse, ERALDO offers free returns using DHL who picked up the item from my home. I initiated the return pickup through ERALDO’s website as required! So how did DHL receive notice of my return and my request to pick up the boots, but NOT Eraldo! To make matters worse, Eraldo reached out asking for more information after I kept emailing them about my return. I provided a screen shot of my return request on THEIR website and a photo of the DHL driver picking up the package from my house with a zoom in on the shipping labels. Yet, no response. No follow up. This company is a scam.

From Google

About Eraldo

Eraldo is an online fashion retailer offering a curated selection of luxury clothing, shoes, and accessories from renowned designers. Their platform provides a seamless shopping experience with a focus on high-end fashion items.